The best way to relieve congestion at toll plazas is to use FASTag. All National Toll Plazas have a contactless toll-collecting system using Radio Frequency Identification (RFID) technology. If you have an active FASTag attached to your car’s windscreen, you can drive through toll booths without stopping and paying with cash.
The National Highways Authority of India (NHAI), IHMCL (Indian Highways Management Company Limited), and NPCI (National Payments Corporation of India) have jointly launched FASTag.
Several state and private banks, as well as commercial banks, sell FASTags. Kotak Mahindra Bank users receive FASTags with various features and advantages. At their nearby branch or online on the bank’s website, customers can apply for a Kotak Mahindra Bank FASTag directly from the official website.
What advantages come with buying a Kotak Mahindra Bank FASTag?
Congestion at toll plazas was the main reason for establishing the FASTag. Additionally, since currency transactions are no longer necessary, the government and the users benefit from increased safety and transparency. The following are some advantages of obtaining a Kotak Mahindra Bank FASTag:
- Customers will receive SMS & Email alerts on their registered mobile number or email address for every transaction made in their tag account. Instant SMS and Email Alerts of Transactions. This enables them to monitor their consumption and recharge when necessary.
- Customers can obtain their statements by logging on to the FASTag customer site, a web platform for customers. The account transactions are entirely transparent as a result.
- Online recharge is a handy way for customers to top off their FASTag accounts. They can do this using a credit card, debit card, net banking, or UPI wallet.
- Saves Fuel and Period – When your car approaches the toll plaza, the tag reader reads your FASTag, and the toll sum is automatically taken out of the wallet, eliminating the need to wait for a lengthy period. The users save a lot of time and gasoline as a result.
- No need to carry cash when using the Prepaid Toll Pass – FASTag. Customers don’t need to worry about carrying cash for the toll payments because this is a prepaid card.
- To all Kotak Mahindra Bank FASTag clients, there is 24-hour customer care.
- The Tag is functional for five years.
- consumers that have completed KYC compliance can recharge for a maximum of Rs. 1,00,000, whereas non-KYC consumers can only do so for Rs. 10,000.
- To promote the use of FASTag, the NHAI has announced a payback of 2.5% of the toll amount you pay for the fiscal year (FY) 2019–20.
What paperwork must I provide to obtain a FASTag?
To register for FASTag, customers must submit both the original and a copy of the following documents:
- Vehicle’s Registration Certificate (RC).
- Passport-size photo of the car owner and
- KYC records according to the vehicle owner’s category
Individuals:
- A valid driver’s license, ID proof from the list above, address verification, and one passport-size photo.
Corporate:
- Public Limited, Private Limited, Partnership, and Proprietorship
- Certificate of Incorporation, Partnership Deed, or Business Registration Document PAN Address Proof of the Proprietor’s Card of Proprietor PAN Card of the Corporate
- Photo ID of the signing authority from the shop or another firm
- The addresses of the Directors are shown along with their names.
Note: Customers must submit the completed application form with this supporting documentation. Please be aware that the name of the vehicle’s owner should appear on all pertinent FASTag paperwork. The driver must provide his or her photo ID verification if the automobile owner is absent when the application is made.
How can my Kotak Mahindra Bank FASTag be recharged?
Following your registration, the bank will provide you with a User ID and Password through SMS and email. You can access your virtual account through the customer portal with these login details. Users can also use the ‘Generate OTP’ option by entering their mobile number in the User ID box.
Customers can top off their FASTag e-wallet after logging in and using a credit card, debit card, Netbanking, or other electronic payment methods. Through their UPI apps, users can now replenish their FASTag wallets.
What Fees & Charges Are Related To FASTag?
- Depending on the type of vehicle, FASTag charges varying tag prices. However, Kotak Mahindra Bank does not currently impose a Tag Joining Fee.
- For VC4, the one-time tag joining fee is Rs. 100. There is no fee for all other vehicle classes.
- Free re-issuance fees.
Here is the official table from the Kotak Mahindra Bank LoginFastag website i.e., https://www.kotak.com/en/personal-banking/cards/prepaid-card/fastag/fee-and-charges.html for better understanding:
ARTICULARS | AMOUNT (INR) | |||
Tag Joining Fee (One-time Fee) | Rs 100/- for VC4 . Nil for other Vehicle Class | |||
Reissuance Fees | Nil | |||
NPCI Vehicle Class | Description | Tag Color | Tag Deposit (in Rs.) | Threshold amount (in Rs.) |
4 | Car / Jeep / Van | Violet | 200 | Not Applicable |
4 | Tata Ace and Similar mini Light Commercial Vehicle | Violet | 200 | 200 |
5 | Light Commercial vehicle 2-axle | Orange | 300 | 200 |
6 | Bus 3-axle | Yellow | 500 | 300 |
6 | Truck 3-axle | Yellow | 500 | 300 |
7 | Bus 2-axle / Mini-Bus | Green | 400 | 300 |
7 | Truck 2-axle | Green | 400 | 300 |
12 | Tractor / Tractor with trailer | Pink | 500 | 300 |
12 | Truck 4-axle | Pink | 500 | 300 |
12 | Truck 5-axle | Pink | 500 | 300 |
12 | Truck 6-axle | Pink | 500 | 300 |
15 | Truck 7-axle and above | Blue | 500 | 300 |
16 | Earth Moving / Heavy Construction Machinery | Black | 500 | 300 |
Please note:
- GST, applicable occasionally, will be levied on the charges above.
- A convenience fee will be applicable for online recharge.
- The threshold amount is the minimum recharge amount to be done during tag activation.
- The tag mentioned above deposit rates would be applicable as per your vehicle class and will be refunded to only KYC customers at the time of FASTag account closure.
- The toll amount will be deducted depending on the vehicle class and plaza. The charges mentioned above are subject to change.
FASTag Helpline At Kotak Mahindra Bank:
The Bank maintains a dedicated hotline number for client questions and issues about their FASTag account. Customers can dial the numbers listed below. Please be aware that these calls may be subject to local call charges:
Call 18602666888 for Car, Jeep, Van, and Vehicle Class 4 (VC4) for individual clients.
– Corporate customers: Call the number listed on your FASTag to reach the call center.
- Even though Tag is not on any blacklist, I stopped at the plaza for that reason.
- FASTag is not accepted by Plaza
- Plaza cannot read the Tag.
- Plaza does not permit the issuance of monthly passes
- Any other relevant FASTag problem
Features Of FASTags System From Banks:
- Convenience: FASTag offers a simple and practical method for paying toll payments. Users can easily drive through designated FASTag lanes without stopping to pay with cash if they have a FASTag account connected to their bank. This decreases traffic at toll plazas and saves time.
- Cashless Transactions: FASTag is a safer and more secure payment method because it does not require cash exchange. It lessens the possibility of fraud and lowers the danger of theft or loss connected with carrying cash.
- Online Recharge: Banks provide FASTag accounts with online recharge options, enabling customers to conveniently top off their balances through Internet banking, mobile banking, or other electronic payment options. Due to its flexibility, users can easily manage sufficient funds for toll payments.
- Transaction History and Notifications: For FASTag transactions, banks offer a thorough transaction history and real-time notifications. Through mobile apps or online banking portals, users may track their toll payments, check balances, and monitor their account activity.
- Discounts and Offers: For FASTag users, several banks provide exclusive discounts and cashback deals. Through these incentives, consumers can reduce their toll payments and increase the overall cost-effectiveness of their trip.
- National Coverage: In India, all toll booths on national highways accept FASTags issued by banks. Thanks to this wide coverage, users are guaranteed effortless travel without worrying about incompatibilities or the requirement for various payment methods.
Frequently Asked Questions:
A. Currently, 400+ toll booths on national highways are using FASTag. More toll plazas are now being planned to fall under the FASTag umbrella.
A. The FASTag is good for five years. Once you’ve bought it, all you need to do is top off or recharge your FASTag as necessary.
A. No, you must purchase two unique FASTags for every car.
A. there are designated lanes specifically for FASTag users to allow for efficient vehicle flow.
A. You can contact the Kotak Mahindra Bank Customer Care Helpline at the number listed on the FASTag to report any erroneous deductions. The FASTag team will look into the situation and, if necessary, will undo the erroneous deduction from the account.
A. You must contact Kotak Mahindra FASTag customer service if your FASTag is lost or destroyed. The tag will be replaced. Your old tag account will be linked to it, and the relevant balance will be transferred to the new tag.
Wrapping Up:
Last but not least, Kotak Mahindra Bank’s FASTag provides several advantages for toll payments. Customers can benefit from the convenience of cashless transactions with Kotak Mahindra Bank’s FASTag, saving time and easing traffic at toll plazas.
The FASTag account may be easily topped off online, and transaction history and real-time notifications guarantee transparency and control.
Additionally, Kotak Mahindra Bank might offer FASTag consumers attractive discounts and rebate deals, improving the overall cost-effectiveness of the toll payment process. Kotak Mahindra Bank’s FASTag has nationwide coverage and can be used at all toll booths, giving customers a smooth and effective travel experience.